Privacy Policy

Updated Date: 7/11/2025

At PrimeTray.in, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

 1. Information We Collect

We collect the following types of information:

a) Personal Information

• Full name
  
• Email address
  
• Phone number
  
• Shipping and billing address
  
• Payment details (processed via secure payment gateways)
  

b) Non-Personal Information

• Browser type & version
  
• Device type
  
• IP address
  
• Time zone
  
• Cookies and usage data
  

 2. How We Use Your Information

We use your data to:

• Process and fulfill your orders
  
• Communicate regarding orders, updates, and promotions
  
• Improve website functionality and user experience
  
• Prevent fraud and ensure website security
  
• Comply with legal obligations
  

 3. Marketing & Communication

With your permission, we may send you emails about new products, offers, and updates. You may opt-out of promotional emails anytime by clicking the “Unsubscribe” link or contacting us.

 4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

• Courier & logistics partners (for delivery)
  
• Payment gateways (for processing payments)
  
• IT & service providers (to improve operations)
  
• Government or law enforcement (if required by law)
  

All third parties are obligated to keep your data secure and use it only for the intended purpose.

 5. Cookies

We use cookies to improve your browsing experience, remember login details, track site usage, and provide personalized content. You can control or disable cookies through your browser settings.

 6. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If we learn that we have unknowingly collected such data, we will delete it immediately.

 7. Data Security

We follow industry-standard practices to protect your data, including:

• SSL encryption
  
• Secure servers
  
• Access control mechanisms
  

However, no online transmission is 100% secure, so we cannot guarantee absolute security.

 8. Your Rights

You have the right to:

• Access your personal data
  
• Request corrections or deletions
  
• Withdraw consent for marketing
  
• Request a copy of your stored data (as per applicable laws)
  

To exercise any of these rights, email us at: primetray.in@gmail.com

 9. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our site will constitute your acceptance of the revised terms.

 10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

📧 primetray.in@gmail.com